Question 1

Do you offer wholesale pricing?

Accepted Answer

Yes. Sun & Spice is a wholesale supplier. Trade pricing is shared on application based on the products, formats and volumes you are interested in.

Question 2

Do you supply small retailers?

Accepted Answer

Yes. We work with independent shops, delis, farm shops and growing retailers alongside larger trade customers. Minimums are flexible for retailers in the early stages of their range.

Question 3

What are your minimum order quantities?

Accepted Answer

Minimums depend on the product, pack format and supply route. Indicative ranges are listed on our MOQ page. We confirm exact minimums at the point of pricing once we understand your business.

Question 4

How do I place a wholesale order?

Accepted Answer

Start with a trade account application. We share pricing, formats and lead times, and walk through the right product and supply rhythm for your business before you commit.

Question 5

Do you offer bulk packs for restaurants and cafés?

Accepted Answer

Yes. Food service formats are available alongside retail-ready packs, sized for kitchen use and consistent service.

Question 6

Can I supply Sun & Spice products in my retail shop?

Accepted Answer

Yes. We work with farm shops, delis, organic stores, premium grocers and specialist food retailers. See our retailers page for more, or apply for a trade account.

Question 7

What categories do you supply?

Accepted Answer

Core spices, signature blends and a coconut range, with tea, wellness and food service formats expanding through the year. The full range is on our range page.

Question 8

Are your spices sourced from Sri Lanka?

Accepted Answer

Yes. Sri Lanka is our core sourcing region, with long-standing supplier relationships across categories such as cinnamon, pepper, cardamom and chilli.

Question 9

Why Sri Lanka specifically?

Accepted Answer

Sri Lanka has a strong spice heritage, distinctive flavour profiles and a recognised origin position for products like Ceylon cinnamon. The combination of climate, soil and tradition gives the spices their character.

Question 10

Do you visit your suppliers?

Accepted Answer

We invest in long-term supplier relationships rather than buying on spot price. That includes the kind of ongoing communication and quality checks that genuine relationships need.

Question 11

What accreditations do you hold?

Accepted Answer

SALSA, BRC and organic certification are currently in application. Today we operate with origin documentation, supplier audits, batch traceability and sensory checks on arrival in the UK. Procurement teams can request our current quality position at the point of enquiry.

Question 12

Do you offer trade samples?

Accepted Answer

Yes. Trade samples are available on request to help you assess products before placing a wholesale order. Request samples with your business details and the products you would like to see.

Question 13

Are samples free?

Accepted Answer

Sample policy depends on the products and pack sizes involved. We confirm any costs at the point of request before we dispatch.

Question 14

Do you handle import and documentation?

Accepted Answer

Yes. We manage freight, customs, duties and import documentation. You buy from a UK business and we deal with everything else.

Question 15

How long does delivery take?

Accepted Answer

UK delivery is usually within a few business days of order confirmation, depending on the product and volume. Lead times for new orders are confirmed at the point of pricing.

Question 16

Where are you based?

Accepted Answer

Sun & Spice is a UK-based supplier. Stock is held and dispatched from the UK to UK trade customers.

Question 17

What if products arrive damaged?

Accepted Answer

We resolve damaged or missing goods quickly. Notify us within a reasonable window of receiving the order and we arrange a replacement or credit.

Question 18

Can you support private label packaging?

Accepted Answer

Yes. We work with food brands and retailers on private label spice ranges, from sourcing to packaging. See the private label page for more.

Question 19

What products work for private label?

Accepted Answer

Single spices, signature blends, the coconut range and select food service formats. Some products are easier to private label than others, and we are upfront about what is practical at your stage.

Question 20

What are private label minimums?

Accepted Answer

Private label minimums depend on the product, packaging complexity and the supply route involved. Once we understand your brand and target volumes, we will be clear about what is feasible.

Common questions from trade buyers.

Wholesale Ordering

Products & Formats

Sourcing

Samples

Logistics

Private Label

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