By using our website and placing an order, you agree to these terms. Please read them carefully.
Orders
- All orders are subject to availability.
- Prices are shown in GBP and include VAT where applicable.
- We reserve the right to refuse or cancel orders in exceptional circumstances.
- You will receive an order confirmation email once your order is placed.
Payment
- We accept major credit and debit cards via Shopify Payments.
- Payment is taken at the time of purchase.
- All transactions are processed securely — we never see or store your card details.
Delivery
- We ship across the UK via Royal Mail.
- Standard delivery is £3.95, or free on orders over £25.
- Orders are typically dispatched within 1-2 business days.
- Estimated delivery is 2-4 business days after dispatch.
- For full delivery details, see our delivery page.
Returns & Refunds
- If your order arrives damaged or incorrect, contact us within 14 days for a full refund or replacement.
- Due to the nature of food products, we cannot accept returns of opened items unless they are faulty.
- Refunds are processed to the original payment method within 5-10 business days.
- For full returns details, see our returns policy.
Product Information
- We make every effort to ensure product descriptions, images, and nutritional information are accurate.
- Allergen information is provided on product packaging. If in doubt, contact us before purchasing.
- Colours in photos may vary slightly from the actual product.
Intellectual Property
All content on this website — including text, images, logos, and design — is owned by Sun & Spice Ltd and may not be reproduced without permission.
Liability
To the extent permitted by law, Sun & Spice Ltd is not liable for any indirect or consequential loss arising from the use of our products or website.
Governing Law
These terms are governed by the laws of England and Wales.
Questions about our terms? Contact us.